We are accepting payments through Paypal which supports the most commonly used international credit cards.

Unfortunately no, in case of failure of payment your account will be locked until the rest of the amount due is paid in full. Once your account is balanced all the services and privileges you were entitled to will be restored.

Yes, but you will have to wait for your commitment period to naturally expire. Once expired you can choose to subscribe to another plan. If you have any difficulties or need special assistance contact us at admin@nrgcore.com. Take note that you will be notified shortly before your subscription expires (10 days prior to expiration).

Yes, similar to the upgrade process you first need to wait for the end of your commitment period before you can downgrade your account. If you have a special request contact us at admin@nrgcore.com. Take note that you will be notified when 10 days or less are left before your subscription expires.

First access your account then follow the instruction from there where you can manage your seats. Once you have a valid key; copy and paste it inside the Project Manager (Ctrl+P) of the NRGeditor. Alternatively, you can download your certificate locally and use the interface to load it. Once it is set simply save your project. For more information visit the Member Certificate section of the manual.

In the case of a personal type account (either Monthly or Licensed) no; the commitment period cannot be transferred to someone else. For an Enterprise account yes, available within the manager Developer Control Panel a section is dedicated to managing the license of each seat. In other words, if an employee is leaving the company its license can be reallocated to another employee. Only the manager of the Enterprise is responsible for the commitment period and only his/her account will be billed each month.

Absolutely, however, you need to go online at least once a month to update your license key either manually or automatically using the Project Manager within the editor (Ctrl+P).

First of all, you need to be the manager of an Enterprise subscription. Then go to your Developer Control Panel seat management section and find within that section the associated action to add a new seat and follow the on-screen instructions.

By default yes, monthly payments will be recursive as long you have not specified to stop them. If you wish to cancel your subscription; while logged in view this page during the last month of your commitment period and press the unsubscribe button; then follow the instructions on-screen.

Of course! Your projects will stay untouched; only the privileges associated with your subscription will be revoked.